k1177 Privacy Policy

k1177 is an online gaming and sports betting platform operating at k1177.onl. We provide Pakistani players with access to sports betting markets including Cricket, PSL, Football and Esports, alongside Live Casino, Fish Games and related promotional services.

For the purposes of this Privacy Policy, "k1177", "we", "us" and "our" refers to the operator of the k1177 platform. "You" and "your" refers to any person who visits the k1177 website, uses the mobile app, registers an account or interacts with any part of our service.

This policy governs all personal information we collect and process in connection with your use of k1177. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

k1177 collects personal information that falls into the following categories:

We collect personal information through the following means:

• Direct from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a promotion.
• Automatically during use: When you visit the k1177 website or app, our systems record technical data such as your IP address, device information, pages visited and session duration.
• From payment providers: When you transact via JazzCash, Easypaisa, Raast or other supported methods, we receive confirmation data from the payment provider to process your transaction.
• Through cookies and similar technologies: As described in Section 7 of this policy.

We do not collect personal data from public social media profiles or third-party data brokers.

k1177 uses your personal information for the following purposes:

• Account creation and management: To register your account, verify your identity, manage your profile and maintain your VIP tier status.
• Processing transactions: To process PKR deposits and withdrawals via your chosen payment method and maintain accurate financial records.
• Delivering the service: To allow you to place bets on Cricket, PSL, Football and other sports, play Live Casino and Fish Games, and claim bonuses and promotions.
• Customer support: To respond to your queries, resolve account issues and provide assistance via live chat or email.
• Security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, money laundering and other prohibited conduct as outlined in our Terms and Conditions.
• Responsible gaming: To monitor activity patterns that may indicate problem gaming and to enforce any limits or exclusions you have set on your account.
• Platform improvement: To analyse usage patterns and improve the performance, features and content of the k1177 platform.
• Communications: To send you account-related notifications, promotional offers (where you have opted in) and important policy updates.

k1177 does not sell your personal data. We share it only with trusted third parties where it is necessary to operate the platform or comply with requirements. These include:

• Payment processors: JazzCash, Easypaisa, Raast and other payment partners receive the minimum data necessary to process your PKR transactions securely.
• Identity verification services: When you submit KYC documents, they may be processed by a specialist verification provider operating under strict confidentiality obligations.
• Game providers: Third-party game studios whose titles appear on k1177 may receive anonymised session data for technical purposes. They do not receive your personal identity or payment information.
• IT and infrastructure providers: Cloud hosting and platform infrastructure partners who process data on our behalf under binding data processing agreements.
• Fraud and security tools: Automated fraud detection services that analyse transaction and usage patterns to protect the platform and its players.

All third parties who access player data are contractually bound to use it only for the specific purpose for which it was shared and to maintain appropriate security standards. We do not permit third parties to use your data for their own marketing purposes.

All financial transactions at k1177 are conducted in Pakistani Rupees (PKR). We take the security of financial data particularly seriously and apply additional safeguards beyond our standard data protection measures.

Key points regarding financial data handling:

• Full payment credentials (such as mobile wallet PINs or complete card numbers) are never stored by k1177. We only retain the minimum reference data needed to identify and reconcile transactions.
• All deposit and withdrawal transactions are processed over encrypted connections.
• Your PKR transaction history within k1177 is accessible from your account and is maintained for account management and dispute resolution purposes.
• Deposits and withdrawals via JazzCash and Easypaisa are processed through those platforms' own secure APIs. k1177 does not have access to your JazzCash or Easypaisa account beyond the transaction confirmation.

k1177 uses cookies and similar technologies on the website and app. These are small files or identifiers stored on your device that help the platform function correctly and improve your experience.

The types of cookies we use:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens. These cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language settings, odds format and favourite sports or games so you do not need to reset them each visit.
• Analytics cookies: Help us understand how players use the platform – which sections are most visited, where players encounter difficulties and how the platform performs on different devices and connections. Data collected is aggregated and not linked to individual identities.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using k1177, but some features and personalisation may be reduced.

k1177 retains personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. Specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a period after closure to allow for dispute resolution and compliance with record-keeping requirements.
• Transaction records: Financial transaction data in PKR is retained for a standard period to support account management, auditing and dispute resolution.
• Support communications: Chat logs and email correspondence are retained for a reasonable period to support quality improvement and dispute handling.
• Technical and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Individual session logs are retained for a shorter operational period.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with our internal data management procedures.

As a k1177 player, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting our support team.

k1177 uses a range of technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include:

• Encryption of data in transit using TLS/HTTPS across all platform connections.
• Encryption of sensitive data at rest within our databases.
• Access controls that limit who within k1177 can view player data, based on job role and operational need.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Monitoring systems that detect and alert on anomalous access patterns or potential data incidents.

While we take every reasonable precaution, no system can be guaranteed 100% secure. We encourage players to use strong, unique passwords and to enable two-factor authentication where available. If you suspect your account has been compromised, contact support immediately.

k1177 is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that an account has been registered by a minor, the account will be immediately closed and any associated data deleted in accordance with our standard procedures.

Parents and guardians who believe a minor may have registered an account at k1177 should contact support immediately. We take underage access very seriously and will act promptly on any such report.

k1177 may update this Privacy Policy periodically. The updated version will always be available on this page with a revised "Last Updated" date at the top. We will notify you of material changes – those that significantly affect how your data is used or your rights as a player – via email or an in-platform notification before the change comes into effect.

We encourage you to review this policy from time to time. Your continued use of k1177 after an update is posted constitutes your acknowledgment of the revised policy. If you disagree with any changes, you are entitled to request account closure and return of your eligible balance.

If you have any questions, concerns or requests relating to this Privacy Policy or how k1177 handles your personal data, please get in touch with our support team. We are available around the clock and handle privacy-related queries with priority.

• Live chat: Available within the platform when logged in — the fastest route for most queries.
• Email: [email protected] — for formal data requests, please include your registered username and a brief description of the request.

We aim to acknowledge all privacy-related requests within 48 hours and to resolve them within a reasonable timeframe depending on complexity.